"My son had a great experience with Bivins Orthodontics. The staff were very nice and helpful. They explained everything and made sure my son was comfortable."
"Their practice managed to get my child excited for braces. She had a good experience every time she comes in and they keep her well versed in the process. Can’t recommend enough."
"Great experience start to finish. Results were excellent. Office staff always friendly and professional. Highly recommend to anyone looking for top level care and results in an orthodontist!"
"All three of my children have been seen at Bivins and all three had amazing results. The staff and Dr Bivins are all amazing. Dr Bivins takes great pride in the end result and doesn't rush any part of the process. The office itself is very clean, inviting and calm and we always looked forward to the pumpkin contest every year. We dont come here often anymore as all three kids are out of braces and on basic maintenance now with their retainers, but even on the rare occasion to go in for a retainer replacement, everyone is just as kind and sweet to us. I will always recommend Bivins to all who ask."
"Super friendly staff and seamless process from start to finish. Answered an abundance of questions and guided our family in making the best decision for our kiddo! Highly recommend to any family about to start the orthodontic journey."
"Love this practice! Everyone is very nice & professional. I'm glad I chose to get my braces there. I haven't been on over 5 years & they remembered me which is very impressive."
"Professional, Friendly and you always leave feeling that you are valued. I have and will travel 3 hours to Bivins Othodontic. Thank you for all that you all do."
"I don’t have words to describe the professionalism I experienced getting my Invisalign's today ! From the front staff to the back 10/10 .. Thank you for making this experience stress free"
"The entire process from making an appointment, checking in, and getting my braces on was seamless. The entire team is friendly and informative. I am very excited to have my treatment with such a great team of people!"
"Very pleasant visit. All my questions in were answered in regards to my new season with Invisalign. She was very experienced and made me feel very comfortable. Glad I chose Bivins Orthodontist."
"I always have very good experiences when I come to Dr. Todd Bivins office. They make it fun too. They always have cute games to keep you occupied while waiting to be called back. The staff is very friendly, personable and helpful."
"6/4/2026 - My checkup today went great. The staff is always so friendly. I shared concerns I didn’t see a lot of change in my lower teeth. My technician showed me the scans from when I started to current and J was surprised and thrilled to see how much my teeth have moved in 6 months. Incredible! It did a lot to reassure me."
"Our three daughters have received the best care at Bivins Orthodontics; super friendly staff, the most effective and efficient treatment. Our older two had braces and our youngest Invisalign. We did a 0% payment plan. Recommended to everyone!"
"Installation of Invisalign was smooth and easy. Technician explained everything very well. Looking forward to the next year getting my teeth straightened."
"We have been very pleased with Bivins so far. We shopped around and got a few other consults for our 12 yeat old. Bivins was the only location that felt she would not need oral surgery, which was a win for us. They also offered multiple discounts. Mine and my daughter's estimates were significantly lower than other providers. The staff is also great and they explained all the things. The overall vibe in the office was great. Considering all the qualities mentioned above, we decided it was worth the drive from NC."
"Great and friendly Service! My family and I walk in and don’t even need to say our names! They make you feel very welcomed! I wouldn’t go with any other Orthodontist!"
"Couldn’t recommend Bivins more. The whole team is wonderful. From the moment you walk in staff is friendly and helpful. We’ve been pleased with our son’s progress!"
"Dr Bivens and his staff are phenomenal. My son had a great experience, they are always pleasant and easy to deal with. Very quick to respond for appointments! Highly recommen’s."
"Everyone at Bivens is amazing! I felt welcome from the moment I walked in the door! I felt like they took time going over what I would need to do in order to get to the place I wanted to be with my teeth. Excellent customer service! Highly recommend!"
"Bivins Orthodontics is, without question, the best orthodontic practice I have experienced. I am extremely pleased with my results and truly appreciate how smooth, efficient, and pleasant the entire process was from start to finish.The staff consistently demonstrated a high level of professionalism, knowledge, and courtesy. They were also very accommodating to my schedule, which I greatly valued as an active-duty service member with an often unpredictable routine. Throughout my treatment, they maintained regular follow-ups, provided helpful recommendations for improvement, and ensured I was well informed at every step. During my final appointment, there was a misunderstanding regarding the inclusion of permanent retainers in the overall cost. Initially, I was under the impression that they were included, based on prior discussions. When the issue arose, the team promptly reviewed the situation, acknowledged the error, and resolved it immediately at no additional cost. Their transparency, accountability, and willingness to make things right reinforced my confidence in their integrity. I have since recommended Bivins Orthodontics to a friend, who has also been highly impressed and speaks very positively about his experience. They have my strongest recommendation, and I intend to continue using their services for both myself and my family. Thank you to the entire team for your outstanding care and professionalism, you are truly exceptional."
"Dr. Bivins and his staff are very experience and courteous. He did both of my daughter’s braces. They’ve been the very best. I’m happy that I made the right choice to come here for my Invisalign. I love my new smile!"
"As always, I received top-notch care. Words are just words though. I highly recommend you visit Bivins Orthodontics to experience for yourself the best in the business for all your orthodontic needs."
"As a parent, I couldn’t be more pleased with our experience at Bivens Orthodontics. From the very first consultation, the team made my children feel completely at ease. They explained everything in kid-friendly terms and always greeted us with smiles. My children always look forward to appointments at Bivens, which says it all!"
"The staff here was very professional, timely, and understanding while assisting my daughter with her needs. Highly recommend this company for you Orthodontics needs!"
"The staff here was very professional, timely, and understanding while assisting my daughter with her needs. Highly recommend this company for you Orthodontics needs!"
"The ENTIRE team is excellent. I went in for a consult and came out with braces. Dr. Todd was very personable and made me feel comfortable. They gave me thorough explanations of my needs and addressed my concerns. I even got a follow up text the following day. Literally one of the greatest oral experiences I've ever had."
"Bivens Orthodontics makes braces fun- their contests, calendars, and reward system of “Bivens Bucks” gets the kids excited about taking care of their braces. They are helpful, efficient, and accommodating to schedules."
"These giys are amazing. Everyone is super friendly and they always have fun little games and stuff set up for the kids. The staff is great with kids and it really helps when dealing with a stressful situation. My kids enjoy going"
"My son just stated his Invisalign journey and so far it has been the easiest and upbeat experience! From consult to first appointment we have felt at home and like they care!"
"Bivins Orthodontics has such a friendly, fun, and welcoming environment that my daughter loves so much! They have affordable pricing and quick in and out time. 10/10 would recommend!"
"Absolutely love, Bivins orthodontics Staff is amazing. There’s so much fun things for the kids to do while they wait and super welcoming. Everyone has a smile on their face all the time, and puts kids nerves at ease. 10 or of 10 recommend them!"
"They’re Awesome 😎. I love the care from the checking in to check out. Everyone is friendly, helpful, and welcoming. Very supportive staff.I got the top portion of my braces today. I was nervous but I was very relaxed and excited about the results."
"Dr. Bivens and his entire staff are absolutely wonderfully, especially Grace!! She patiently explained each step to my daughter as she was getting her braces put on, then took the time to thoroughly explain how to properly brush and maintain her braces. My daughter was nervous but instantly felt at ease with Grace, she is the BEST!!As a family we have been going to Dr. Bivens for over 15yrs. He has treated each of my older children and every single visit has been a positive one! I have never had any complaints or been treated with anything less than kindness and respect. I will continue to recommend Dr. Bivens Orthodontics!!"
"We have been coming here for over 6 years and this is by far one of my most favorite dental/medical offices. They make you feel at home and everyone is friendly and nice. We love Dr. Bivens and his staff."
"Amazing experience from check in to check out! Susie was so kind, patient and thorough. She even called me to check me in early when she noticed I had arrived early for my appointment. Dr. Bivins has an excellent bedside manner and spent time getting to know me without rushing through the appointment. I was really pleased with my experience and highly recommend them!!"
"Very Good, And the orthodontists are very compelled and listening to what you say! You can tell a lot of story’s to them, and I am always very excited to go to Bivins"
"⭐⭐⭐⭐⭐Bivins Orthodontics is an excellent practice. The office is always extremely organized, clean, and efficient. Both my daughter and I are patients here, and we have consistently had great experiences.The staff is professional, kind, and respectful of our time, and appointments run smoothly every visit. We are still in treatment, and so far we have never been disappointed. Everything is well explained, and we always feel confident we’re in good hands.I highly recommend Bivins Orthodontics to anyone looking for quality orthodontic care."
"My daughter has always had dental anxiety; but she’s absolutely loved every experience she has had at this office so far. She’s always so happy to tell me how her appointments went. So happy we found somewhere she is comfortable to take care of her orthodontic needs!"
"Great customer service! Bivins team answered and explained with details every question or concern I had during my sons process.The place is in a great location and it was always maintained pretty well. I highly recommend Bivins and definitely will go back. Thank you Bivins team!!!"
"Everyone at this office has been extremely professional, very polite, and helpful. My daughters have anxiety normally and they do a great job at making them feel at ease."
"Dr. Todd and the entire team at Bivins Orthodontics in Chesapeake are absolutely wonderful. My son is a patient here, and from the very first visit we’ve felt welcomed, informed, and well cared for. Dr. Todd is kind, knowledgeable, and takes the time to explain everything in a way that puts both kids and parents at ease.The office runs efficiently, the staff is friendly and professional, and the environment is clean and upbeat, which makes a big difference for kids. My son actually feels comfortable coming to his appointments, and that says a lot.We’ve had a great experience and would absolutely recommend Dr. Todd and Bivins Orthodontics to any family looking for excellent orthodontic care."
"Took my 9 y/o daughter in for a consultation yesterday and was greeted by an amazing staff. Dr. Bivins provided services a few years ago for my son who needed braces and because of the outstanding service that I received, it was only right to take my daughter to him as well. Dr. Bivins and his staff are awesome and they made my daughter feel at ease when she got her braces put on yesterday.Update: 1/7/2026I had a visit to pick up my Invisalign aligners and start treatment. Janie was awesome! She made me feel at ease during my visit as well as provided detailed instructions regarding the do and don’ts for the proper wear and care of my Invisalign aligners. It is always a pleasure whenever I have a visit."
"Dr. Bivin’s and the entire team are incredibly patient, knowledgeable, and reassuring. They take the time to explain everything clearly and made my son feel comfortable and confident. The office is well-run, friendly, and you can tell they genuinely care about their patients. We’re so grateful we chose this team and highly recommend Dr. Bivin’s to anyone looking for an orthodontist they can trust."
"Amazing experience!! My daughter has been so nervous about getting her braces, everyone in the office is super sweet and made her very comfortable. She is already looking forward to going back for her checkup."
"We will never go anywhere else but Bivins. Dr. Bivins is very honest and has the best interest of all his patients in mind. Currently my son is on his phase 2 treatment and my daughter is in the monitoring phase before starting treatment."
"Bivins is the best! They give excellent care and attention to their patients. The office staff and technicians are very friendly and very thorough when explaining details about your treatment plan. I’m happy I chose them for my invisalign journey."
"My relationship with Bivins Orthodontics started about 10 years ago with my oldest daughter. Both of my girls were treated at Bivins and they were so patient with them. I started my own orthodontic journey with Bivins last year and could not be more pleased. They have the best staff!!"
"The staff consistently prioritizes patient care, ensuring that all individuals are well-informed about the next steps in their treatment journey, thereby enhancing the overall experience."
"I’ve now taken 2 of my children to Bivins Orthodontics for orthodontic treatment, and have nothing but wonderful things to say about Dr Bivins and his awesome team. The office is always clean, the staff is friendly, happy to see you, and I never have to worry about my kids’ experience. They even have an area for siblings to hang out and play while we wait, which is always appreciated as a mom with a toddler. If that isn’t enough, they have their own system for rewards, if the kids are doing what they’re supposed to (aka brushing, flossing, not breaking brackets, wearing rubber bands etc) they will earn “Bivins Bucks”, which can be exchanged for real items in their prize cabinet! One of my kids got herself a trendy 40oz Stanley when she had her braces taken off haha. They go above and beyond and beyond for the patient experience, I can’t say enough. We recommend them to everyone we know who is getting ready for braces. Military friendly :)"
"Our visits are always easy and seamless! The staff are very sweet and attentive. Susie has been our assistant both times we have gone and she is just wonderful. Thank you guys for making the visits pleasant"
"The staff is always so friendly. They have been so patient and kind with my son. Their waiting room entertains my youngest while we wait. He loves tagging along. I have had nothing but positive experiences when coming here!"
"The staff at Dr Bivens office is outstanding. Everyone is patient and extremely friendly. I have never seen anyone in a bad mood. Dr Bivens makes my kids feel comfortable and we are very please with his work"
"Great all around experience here from the great front desk staff that always remembered my name to the people in the back that tightened my braces every month. Highly recommend this office. They will take care of you ."
"We are big fans of Dr. Bivins and his entire staff. They are knowledgeable, friendly, efficient, and we feel very comfortable choosing them for all of our orthodontic care."
"Very knowledgeable and friendly staff and dentist. They address my kids and listen to their input. They always accommodate my kids' schedules and have availabilities. They address concerns right away. We highly recommend Dr. Bivins!"
"Our daughter came here for “phase 1” of her teeth journey. She received an expander and a set of braces.The entire team from being welcomed to the office to everyone in the back- amazing experience. They made her feel comfortable and safe (at 7 it can be VERY scary) and clearly explained everything from start to finish- for her and me! Amazing staff. My daughter’s favorite experience was picking her band colors and being called “Peanut”. I recommend Bivins to everyone I know."
"Two of my daughters are currently in treatment and we are having a fantastic experience. The staff and Dr. Bivins are accommodating and patient with them. I recommend this office to anyone!"
"Dr. Bivens and his staff are so warm, welcoming and friendly! Aside from friendly staff and a nice office, they are all so knowledgable! They came up with a clear plan that is in the best interest for my son and the future of his teeth. They were patient and took the time to thoroughly go over everything with such intention and transparency. We feel so comfortable under their care and would highly recommend them to everyone!"
"Dr. Bivens is a wonderful orthodontist! Both of my sons are patients of his and I couldn’t be happier! If you’re in need of a trustworthy orthodontist look no further then Dr. Bivens"
"I absolutely love this practice!! They are very punctual, which is important to me. Everyone who works there is very pleasant. Most importantly, Dr. Bivins and the rest of his team are so kind and amazing with my nervous, young child. I am so happy to have Bivins right here in Great Bridge."
"Bivins is a wonderful orthodontist. I am currently having a second child treated here and so far all the experiences were positive with great results"
"We chose Bivens after visiting multiple orthodontists for my 9 year old. We went with the Invisalign expander and I am amazed with how fast and easy this process has been. Dr. Bivins and staff are always very friendly and make the appointments quick and easy. I am so glad we chose Bivins!"
"Highly recommend! My husband had Invisalign through Bivins, our 16-year-old had her traditional braces by Bivins, and now our 12-year-old is having her orthodontic treatment at Bivins Orthodontics!"
"Bivins Orthodontist's doctor and staff are exceptionally professional, providing quality services with a friendly staff. The front office is very warm and friendly, providing great customer service to it's patients, such wonderful ladies! I would definitely recommend them, if you are in need of an Orthodontist!"
"This is a wonderful place and the staff is very pleasant and kind kid friendly I really appreciate this business thank you for this wonderful experience for my family"
"Bivins has the most supportive and caring staff. Their passion for helping people smile with confidence really shines through in everything they do. This is a top-notch orthodontic office that truly cares about its patients. Highly recommend this office to anyone looking for top-quality orthodontic care in a welcoming environment!"
"Dr. Bivins and his staff has made the teen braces experience easy and comfortable. Hours are flexible and Starbucks kiosk is wonderful for parents while waiting. Our experience has been wonderful and my sons' teeth are wonderfully aligned."
"Thanks to a co-worker's referral, we found Bivins Orthodontics, and it's been a wonderful experience! The staff is consistently welcoming and kind. Although braces are an added household expense, we found their pricing to be reasonable and their billing team is excellent at handling insurance and FSA matters."
"We have been bringing my son to Bivins for his dental work and they have done an amazing job. The staff is nice and every appoint has gone smoothly. Highly recommend."
"Dr. Bivens is a great orthodontist, and the staff is always friendly and professional. They use a fun and effective system called Bivens Bucks to encourage kids to wear and take care of their braces. Both of my kids have been treated here, and their teeth have been corrected and look great. Bivens Orthodontics is always available to answer any questions or address any concerns I have."
"Highly recommend! Great doctor, friendly staff, accommodating schedules, clean office, and great results! We have never had an issue and have avoided the issues that my friends have had with other orthodontists. Plus, my children love all the seasonal decor, games and events they have throughout the year, so every visit is unique. Go to Bivins! You wont be disappointed!"
"My family had a wonderful experience with Dr. Bivins and his team! He was incredibly kind, informative, and took extra time to address all of our concerns with patience and care. His gentle approach made the visit so much easier. The staff was equally amazing—so warm and welcoming to my children, making them feel completely at ease.As a breastfeeding mom, I truly appreciated the support from the staff when it was time to feed. I never felt rushed and felt completely heard and seen. That level of care and understanding means so much.Highly recommend this office for anyone looking for an orthodontist who genuinely cares!"
"Great Orthodontic Office staffed with very professional and compassionate staff that reinforce the great care you receive from Dr. Todd Bivins! I am claustrophobic and struggle with any amount or type if of restraint; so getting braces cemented to my teeth could have been an insurmountable challenge. Dr. Bivins and his Ortho assistant Vicki helped me overcome my fears to get me the beautiful smile I have today. They were very sensitive to my phobia and scheduled the placement of my braces in stages so I had time to adapt to the changes in steps rather than all at once. I don’t know how I would have handled my time in braces without the sensitivity of Dr. Bivins, Vicki and all the staff that take part in making your time at the office a very pleasant experience. Thank you again “Bivins Orthodontics” for taking such great care of me while in braces! Thank you for helping me obtain a beautiful smile!"
"Absolutely love this place! My daughter is excited to visit the orthodontist. She is 8 years old and she makes me do all the cute challenges and activities with her that they have monthly for patients! Also the care is incredible! They have worked with our schedule and really make coming here easy and stress free! I have seen amazing results in our daughter’s dental health! And her confidence is worth every penny!"
"Bivins Orthodontics is a cut above the rest. I always return to this practice because I know the exceptional quality of care I’ll receive. Equally as important - are the incredible people that make this practice what it is.I flew from Germany to receive follow-up care for these reasons.Knowing I was on a short timeline the team expedited the time to get me new retainers.Shoutouts to Vicky for her expertise in the chair and my new retainers, and Kim for arranging and then rearranging my appointments to make it all happen!"
"If you are looking for an amazing place to take care of your mouth, this is the place. Stephanie and April the best!! And I can’t forget the front desk being A class as well."
"My daughter (elementary age) has been a patient at Bivins Orthodontics for a little over a year now. The service here is top notch and the appointments are honored on time—which, as a parent, I appreciate! Definitely recommend this practice for your ortho needs!"
"My son said as we pulled up for his appointment, “I love Bivins.”He has had great care, the office environment is welcoming and entertaining, and the staff are great at explaining each step of the process for the devices he’s had."
"Dr Bivins is great. Very professional, informative and friendly. We drive over an hour and pass several orthodontic offices to see Dr. Bivins. I highly recommend and our son loves the staff."
"Bivins is one of the best orthodontists in chesapeake!!!!!! everyone is so kind and funny and it makes my day when I come for an appointment, Thank you bivins for everything ❤️"
"Vickey put on my son Liam’s braces tonight and she was phenomenal. She made sure he was comfortable and knew everything there was to know! Thank you so much Vickey!"
"I love the activities there is for kids to complete while waiting. The practice is most always on time, personable, and flexible with their appointment times and payment options."
"We have had an amazing experience at Dr. Bivins orthodontics. The staff are wonderful and welcoming. My 8 year old was apprehensive to get braces initially but it’s been great thus far."
"Love Bivins Orthodotist! I had Invisalign done there and now my son is in braces! Friendly, knowledgeable staff. They make it fun to go to appointments and keep up with your ortho routine!"
"Incredibly nice staff that were very accommodating and offered different payment levels. They had very up to date technology which made me feel like I had a very high level of care and allowed me to visualize my care better. They explained information very well so that it was understood and encouraged questions. My son is currently receiving treatment and they are very thorough. I'll hopefully be getting treatment for myself next!"
"Very friendly and knowledgeable staff! They make the whole braces experience as enjoyable for the kids as possible and my daughter looks forward to going to her appointments and they are so good with her."
"I have two boys who have both had good experiences with Dr Bivins and his staff. They take time to explain everything to parents and make the kids feel comfortable with their treatment. Office is clean and inviting."
"We chose Bivens after consulting three other local orthodontists. We've been very pleased with all the staff and results on our four children's teeth. I always recommend Bivens to my friends."
"We love Bivins Orthodontics! Dr. Todd and all of the assistants and staff are so friendly and welcoming. Everyone there seems to genuinely love where they work and what they do! My kids also love saving their Bivins Bucks for prizes and look forward to seeing what each monthly contest is!"
"We have had an outstanding experience at this practice. Our oldest had work done at a different practice and for our second child needing ortho we went to three offices for consultations. One stated jaw surgery was necessary- needless to say, within two years, no missed school and no broken jaw, Dr. Bivens work produced a smile far beyond what we expected for less expense- it’s actually unbelievable.Aside from the end result, the office staff is friendly, punctual, and worked with our schedule. My other child was always having mid-day appointments, at Bivins before and after work or school were always possible. I highly recommend this practice!"
"We love Bivins! Everyone is so kind, easy to work with and my daughter has been enjoying her experience. It was a very seamless transfer from no braces to braces! Dr. Bivin and his team are wonderful!!"
"Both of my kids go to Bivins and have had expanders and braces. The staff is always friendly. I love that we can get appointments after school hours. My kids love the Bivins bucks incentives! I highly recommend Bivins for your orthodontic needs!"
"Bivens is amazing and the nurses and techs are so friendly and relatable. My daughter basically became bffs with her nurse, Anna. I highly recommend her! Just amazing people and they are great at removing the fear of the dentist with kids!"
"There’s only one reason in the world to go to Bivins Orthodontics, and that is, if you want the most outstanding, most professional, and best outcome in the area. The staff is dedicated, and they’ve been there for a long time. Dr. Todd is a wonderful dentist. As a pediatrician, I know the quality of work that Dr. Todd and his staff do. They are the best there is."
"FIVE STARS!!!! My experience was absolutely wonderful here. I will recommend it to everyone who asks me where they can get the best care. All of the staff was kind, but Kassidy was especially amazing. She made my appointment go smoothly!"
"Bivins Orthodontics is unmatched in professionalism and service. My entire family has seen Dr. Bivins over the span of 12 years and we are always impressed with the entire staff. An assistant, Grace Bickley, has been absolutely amazing! She has worked with me for about a year now and continues to amaze me with her attention to detail and her overall kindness. I will continue to request Grace and will also continue to recommend Bivins Orthodontics to family and friends."
"Great office, Doctor and staff.Easy to get appointments, always on time, and everyone is friendly.My son’s teeth are already looking good after only 3 months."
"We have been going to Bivins Orthodontist for as long as I can remember. Our eldest daughter had her braces our middle daughter had both rounds of her braces, and now our son is on his 2nd round of braces, and we have never had on complaint! The staff is always friendly and helpful and Dr. Bivins doesn't mess around. If my kids needed to do a better job with their dental hygiene he just told them like it was."
"So glad that I chose this dentist for my braces. They are amazing and you can tell they take their job very seriously. The place open concept and is very warm and fun. They have excellent services and are able to fit you in quickly if you break a bracket or need a wire cut. The star of the show is Vicki. She is amazing and extremely knowledgeable. I always feel calm when she is adjusting my braces. Cant imagine having anyone else work on my teeth. All the other dentists are great as well. Do not hesitate, go here and you will not be disappointed. 😉😊"
"We moved to the area with three kids needing braces! I am so glad we found Bivins! They did a great through initial evaluation. They presented timelines and costs up front. Every part of our care has been easy and dare I say- fun?! Their staff is warm & friendly while also being professional and talented at what they do. Care is state of the art & affordable."
"We love Bivins Orthodontics! The entire staff is welcoming and pleasant. Appointments are always convenient with my family’s work, school, and extracurricular schedules. My daughter loves the “Bivins Bucks” incentive at each appointment, as well. Highly recommend!"
"This is Susan and I want to thank you for re-cementing my lower wire retainer and the perfect fit of my new clear upper retainer! My two granddaughters love coming to Bivins Orthodontics and so do I after having braces put on in Michigan over 25 years ago and was in desperate need of a new retainer. Y’all nailed it! Everyone here is so warm and welcoming and go above and beyond to make you feel at home. Thank you so much!"
"Thank you Bivins orthodontics! My teeth are straight as can be!! Dr. Bivins office really does a fantastic job and the staff are always friendly and helpful."
"I had an exceptional experience at Bivins Orthodontics. The staff was incredibly friendly and professional, making me feel comfortable from the moment I walked in. Dr. Bivins was thorough in explaining my treatment options and took the time to answer all of my questions. The office was clean and modern, and I appreciated the advanced technology they used for my orthodontic care. Most importantly, the results of my treatment were fantastic! My smile has never looked better, and I couldn't be happier with the outcome. I highly recommend Bivins Orthodontics for their great service and outstanding results."
"Hands down the best orthodontic in Hampton roads!!! Dr. Bivins is amazing and same applies to the whole staff as everyone is super nice, always happy to answer any questions. I would especially like to recognize Kimberly (Front desk) as she went above and beyond today! I arrived late not realizing they closed early, she saw me and recognized me in the parking lot, unlocked the whole facility and got the retainer. Wow now that’s called customer service!!! Thank you so much, the facility is lucky to have such an amazing employee!! ⭐️⭐️⭐️⭐️⭐️"
"We love Bivins! After 3 kids receiving treatment through the years they feel like family. Highly recommend. Dr Todd and all the staff are friendly, kind and sometimes even entertaining."
"Super professional, clean, and always punctual. Have had some surprise issues come up and they’re able to fit her in last moment for emergencies. Came here for both my kids and I highly recommend it"
"Susie Gardner has been a great consultant helping me with any issues that I’ve had with my braces or now with my retainers. Love being one of her clients!"
"Amazing practice, highly recommend! Vicky is a wonderful person, very friendly and accommodating and makes you feel extremely comfortable. Def check them out"
"It’s my first time getting braces and they are very helpful. All of them are so nice and professional. Shout out to Vicky who did the procedure with Dr. Bivins, she was very nice and answered all my questions and explained everything to me. Awesome team 🫶🏼"
"So wish I did my homework when I was in braces. Thankfully I found Bivins Orthodontist for my kids. Everyone is great! My kids have the best smiles thanks to Dr. Bivins and his staff! Do yourself a favor and check him out!"
"This place is great!! Been going for 4 years and have nothing but good things to say!"
5.0
Review from
Google User
Source:
Google
Aug 11 2023
"Everyone from start to finish was awesome. Both my daughter and I had an AMAZING experience and they made the pricing, plan, organized and structured to match my financial need. Out out to Dr. Tod, Vickie, and the amazing lady that worked on my daughter; they did an outstanding job!"
"Everyone from start to finish was awesome. Both my daughter and I had an AMAZING experience and they made the pricing, plan, organized and structured to match my financial need. Out out to Dr. Tod, Vickie, and the amazing lady that worked on my daughter; they did an outstanding job!"
"Both my children have had braces with Bivins and the experience has been amazing! The office is modern and clean and the service is top notch. I would highly recommend this practice."
"My outstanding and superb technician is Vicky, and she provides superb customer service. I have been very lucky that Vicky had been assigned as my amazing technician. She is extremely smart, creative, and is very knowledgeable and treats you like family. I greatly appreciate all of Vicky's support, fun sense of humor, and outstanding customer service with a smile. Vicky is a real asset to Dr. Bivins practice, and I highly recommend her for children and adults.Muchas Gracias Vicky!!!"
"Worth the drive from Outer Banks every six weeks! Always look forward to my appointments. The staff is efficient as well as entertaining. Stephanie was a game changer suggesting silver bands over clear ones due to staining."
"Everyone at the office here is super professional and responsive. They really look after their clients making sure they get the best quality care. I have been going here since I was a kid and so thankful for this place helping me on my teeth alignment journey. If I could give over five stars, I would ! If you are looking for a place for orthodontic needs, this is a place of choice. Highly recommend !"
"My son and daughter both went to Dr. Bivins and we were so pleased with the care they received from the wonderful team of professionals and their outcome. Years later, I found myself in need of orthodontic treatment and I immediately knew I would be going to Bivins. They are highly professional and very personable. They make me feel welcome and take all my concerns into consideration. I look forward to my final outcome and new smile."
"Grace was the best at it and was so gentle and can’t wait to come back and see her again!! She deserves and upgrade she is literally the best and so gentle and kind with my daughter. My daughter said she was so kind and gentle and encouraging because my daughter was scared but my daughter said she encouraged her and was so nice to her. Amazing work!"
"Dr. Bivins is awesome and the team members are very informative! He gave my son a beautiful smile and the confidence he needs to be successful in life."
"I saw April today and she was great!!! Meeting all the assistants in the back Stephanie, Janie, Vicky, Gabby and Grace! They are so fun and professional! 5 stars all the way!"
"Highly recommend Bivins for anyone in need of ortho care! I have only had extremely positive experiences. Dr. Bivins is great at what he does. Not to mention DA Stephanie is amazing and I look forward to seeing her every time I go in! :)"
"If I could I would rate Bivins as 10 stars! Amazing staff, and excellent orthodontist! We drive over 45 mins and pass many other orthodontist on the way, and nothing could make us want to switch."
"If I could give 10 stars I would! Stephanie took care of me the last time I was there and did great as always. The whole staff is absolutely amazing from the assistants to the front desk."
"Bivens Orthodontics is the best! From the time you walk in the door until the time you leave you are treated with the utmost kindness and professionalism. They accommodate you in every way possible. If you need any kind of orthodontic services, Bivens Orthodontics is the place to go!"
"You all were excellent! I am not a yet savvy person, so I apologize for the delay in expressing my gratitude to you all. My son felt minimal pain for a few days and that was it. I really am thankful for the extra mile you all put in to accommodate us. Braces on the same day as the consultation because we love in another state! You all definitely provided 5 star service! I can’t stop singing your praises!"
"I love Bivins!! I am super happy so far and so excited to see my smile after. I LOVE all the ladies who do my braces, they are so nice and do a wonderful job! Also, Dr. Bivins is very nice as well."
"Bivins Orthodontics took great care of all of my kids orthodontic needs. Wonderful staff, always helpful and accommodating. We never seemed to have to wait beyond our appointment times either. Highly recommend!"
"Everyone I came in contact with during my care this morning were great. Susie, April and Kim, were kind, caring and absolutely phenomenal! I made the best decision choosing Bivins Orthodontics for my orthodontic treatment!"
"Quick and informative consult . Very transparent about cost and options available. Quick turnaround for procedure and great office staff that made feel comfortable ."
"The staff here is professional from the front desk to the exam rooms. I am so happy my family has this team to care for our orthodontic needs. They have been consistent from the beginning (almost a year and a half now)."
"My husband and I both chose Bivins Orthodontics to receive our adult orthodontic care. After research, interviewing and visiting other practices, we chose Bivins. Dr. Bivins has excellent credentials and is very personable. His office’s atmosphere is upbeat and bright, and his staff are all friendly and competent. We are very happy with our results and highly recommend Bivins Orthodontics to others."
"Dr. Bivins and his staff are awesome! They're knowledgeable, professional and caring. My daughter's teeth are straight and she has gained a confident smile 😃 Thank you!"
"The staff at Bivens Orthodontist are extremely professional. The passion they show for the awesome work that they do is beyond measure. They are truly changing peoples lives daily. I just got my braces off and could not be happier. I trust them with what they do that I have both my Son and Daughter going through braces with them. If you are not happy with your smile don’t hesitate. It does not matter how old you are to make a change. I waited long enough and got them when I was 37. Thank you Bivens orthodontist team."
"I took my daughter in for a consult to continue her orthodontic care she had started 18 months earlier. The staff and doctor were very friendly and thorough. I would recommend Bivins Orthodontics."
"Dr. Bivins, is very good with children. They keep you very informed, step by step. His staff is outstanding, they are always smiling, and very helpful. I would tell all my family and friends to go here. And the best thing is, the kids aren't afraid to go, they are actually excited. That should say it all."
"I am so happy to have found this awesome practice! My original orthodontist has been retired for years and I have not been to a new place since until being referred over to Bivins. The staff and Orthodontist are all very genuine, honest, and friendly people. They will make sure you are taken care of. What a relief it is to find a new orthodontist home! Highly recommend to everyone in the Hampton Roads area!!"
"My son absolutely had a great experience. We had to move in the middle of his treatment and just after sitting down with Dr. Bivins and with the supportive staff we knew we’d be moving forward here. I appreciated that they took the time to speak to my son and answer his questions. He had to have 6 brackets moved and got the entire bottom set as well. They were quick and he said they did a good job ❤️ which is my worry every time he has to experience something on his own."
"Awesome place, free Starbucks coffee while you wait and been coming here with my kids for over 10 years! Dr. Todd is amazing and we feel at home here!!"
"Dr. Todd and his staff are amazing, the very definition of what the heart of great bridge is! I was his patient as a teenager and again as a “I didn’t wear my retainers the first time” young adult and so the tradition continues as my son is a current patient. Dr. Todd and his staff have skillfully/magically made my 9 year olds shark teeth smile perfection. He looks forward to his monthly visits and collecting his Bivins Bucks!"
"I have had 4 of my children get braces at Bivins Orthodontist, and Dr Todd and his staff were always very courteous and welcoming. They always explained everything that was being done to my children and showed compassion to them all. I highly recommend Bivins Orthodontist for all ages."
"I had braces with Dr. Bivins as a teenager and then again as an adult. I can not recommend a better orthodontist! His staff and himself are extremely caring and helpful. I will be using him again when my children are in need of getting braces in the future!"
"Dr. Todd runs the most professional office that I have ever been a treated at. Hands down from start to finish for both of my daughters a very open, courteous and professional experience. Everything was explained right from the first phone call all the way until the retainer phase we are in right now. I was so comfortable that when my oldest daughter received her license I started letting her go by herself. She has never had a problem and experienced the same courteous treatment as if I was right there. There is a reason Bivins Orthodontics has been consistently voted best in Chesapeake for 15 years. Would recommend to any and everybody. My kids would never go anywhere else."
"Dr Todd and staff are amazing! I was A patient years ago and we went back for our son. The office is always clean and multiple toys to keep kids occupied before appointment time."
"I can say as both a parent of kids who had ortho work done here as well as having some myself, Dr. Bivins, his techs, and his staff is top notch. They are exceedingly professional, efficient, and in my case have gone well above and beyond to make sure we have all had the best care and outcome possible — highest recommendation."
"Such a comfortable and worthwhile experience which is important for people like myself (really self conscious about my smile). Dr. Bivins and all of his friendly and professional staff really do a fantastic job making sure you are comfortable and that you understand the process every step of the way. Even the staff at the front desk and in the office really make you feel at home and even go the extra mile to check up with you. Forget Best of Chesapeake. They are Best of VA without a doubt. You won’t be disappointed! Thanks for EVERYTHING. This smile is going to Hollywood!"
"Absolutely LOVE this office! Everyone is over-the-top kind and compassionate - we always feel so welcomed and look forward to our routine visits :) my daughter’s smile is spectacular- Dr. Bivins and his staff are THE BEST!!"
"Dr. Todd treated me with braces in my early teens and I loved my teeth! It wasn't until I was about 23 did I realize how important it was to wear my retainer. 12 plus years after not wearing my retainers my teeth shifted and I wanted the smile I once had and I didn't call anyone else but Bivens. One of the best things about Dr. Todd's practice is that he keeps up with the technological advancements in orthodontics and he gives an honest opinion as to what treatment will give you the best results. I live off of Shore Drive in Virginia Beach and drove to Great Bridge (passing numerous other Orthodontist's) because I knew it would be worth the drive! The staff is awesome and are veterans in the orthodontic world!"
"It’s been a smooth process. Abby has felt comfortable with Dr. Bivins and staff since day one . Everyone always has a smile on their faces and they do great work"
"Starting with Dr. Bivens, we are so grateful to have such a caring knowledgeable orthodontist. The staff is always warm and friendly. The office is cozy and has a Starbucks coffee machine. My daughter always gets seen right away and they are great about giving an appointment that fits into your schedule. We come from the Outer Banks and although at first I wasn't looking forward to the trip, we now look forward to it as it is a pleasant drive. Thank you ,Dr. Bivens, for the great directions and great service. Thanks for spending so much time with my daughter and so much time working with her surgeons. I will continue to talk people into using Bivens Orthodontics."
"Dr. Bivins came out to my office in Suffolk today to help with our Free Dental Day. Let me tell you how wonderful he was! Not only did he donate supplies, but he was there till the last patient was seen! We couldn’t have seen as many as we did without him. My niece had her ortho done at there office, and both of my boys and nephews will be seeing him soon!!"
"I have been coming to Bivins for about two years now and the orthodontist service and friendliness of the young ladies on staff has always been top notch. Trust and Believe they know what they are doing when it comes to customer service. OUTSTANDING!!!!!!!!"
"Bivins orthodontics has been a pleasure to do business with. They have been very helpful through this process from the very beginning. We will work with them for all of our orthodontic needs! Staff is always friendly!"
"Best Orthodontist hands down!!! The entire office from front staff to the back staff are AWESOME! My daughter has been a patient for 2years now and she loves Dr. Bivins and staff! (I do too) They know you by name when you walk in. Best part the patients participate in contests and win prizes! We so love this office!"
"We chose Bivins for all four of our children’s orthodontic needs. Dr Todd and all of the staff are knowledgeable, professional, kind, helpful, and patient with everything from orthodontic treatment to payment plans. The “Bivins Bucks” rewards program has been fun for my kids and gives them goals to work towards. I have recommended Bivins to all of my friends who need orthodontics and will continue to recommend them to anyone!"
"Dr. Bivins is a wonderful orthodontist and has a great staff. My daughter was a patient there and her teeth are beautiful. I would highly recommend this office. Very conveniently located in the Great Bridge area."
"I want to thank Dr. Bivins and his amazing staff!!! I took both of my children to 2 other Orthodontists before I was told by a friend to see Dr. Bivins. Not only did I feel very comfortable with him treating my children, his staff was so kind and friendly. Thank you again!!"
"I can't say enough good things about Dr. Bivins and his staff. We always have a great experience at our appointments. Everyone is so friendly and we always feel welcomed. Thank you for the top notch service over the years."
"Bivins Orthodontics is a great place to get your braces! They have a very professional environment. The workers do a great job on people’s teeth. They’re very kind and full of heart!"
"Bivins orthodontics took care of both my kids through all the days of braces . When Zack would break a bracket Todd would have somebody meet us at office and fix it so he could get back out on the mat"
"Exceptional care, product and customer service! I would ONLY go to Bivens for my daughters braces due to his superior standards and the work his techs do as well."
"Bivins is a wonderful friendly place to seek orthodontics. Bivins bucks are a great encouragement to keep kids on track for good dental cleaning checkups. All my son's needing orthodontic care will go to Bivins!!"
"Great staff! Very friendly! When my daughter got braces all of the assistants chatted with me about the most random things lol ... Definitely helped pass the time. The office is clean which is important to me but it's super cold so bring a jacket."
"Dr. Todd and the Bivins Orthodontics Team delivers, the best patient care and they get it right every time. Hands-down, best patient service and best orthodontist In the stratosphere. Reception desk goes above and beyond every single time! ;-) Dr. Todd and his staff set the bar very high. Don't think, call today!"