Office Policies/Office Hours

Bivins Orthodontics is a professional office dedicated to the dental specialty of Orthodontics and Dentofacial Orthopedics. We are open to serve you, answer questions or schedule an appointment during the following hours:

Regular Office Hours:

Our Vision

• Being considerate of patients' time and apprehensions and respectful of their desires and concerns.
• Tending to orthodontic needs in a comfortable setting that is enthusiastic, gentle and truly caring.
• Pursuing personal and professional growth in order to provide the highest quality of orthodontic health care.
• Realizing a common goal with each patient and bringing it to a timely and rewarding completion through education, enrollment and empowerment.
• Making contributions to our community that we may in some way positively affect the lives of our patients and their families.
• Keeping our word and building an atmosphere of integrity that is worthy of trust.

Appointments

Your scheduled appointment time has been reserved specifically for you. Please contact us at least 24-hours prior to your scheduled appointment if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them. For more information about our insurance policy or payment options, please visit our Financial/Insurance page.

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